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Cashback prom: buy a Note 9 and buy back the Note 8 for 600 euro. Maybe?

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I partecipated in the promotion. I followed the procedure but when I loaded the proof of purchase something went wrong. I turned to the Samsung Call Center and I was told that everything was OK. Yesterday an e-mail tells me that not having recharged the documents by deadline my request has been canceled.

Moral of the story: don't trust the Samsung Call Center.

However, congratulations, you have sold a Note 9 promising to buy back a Note 8 and then the naive customer does not reload the documentation. So that's it.


Hi @tranqui.


You would need to speak directly to the Samsung Online Shop Team in your region with regards to this.

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