Support

Open search

Cannot connect to Samsung cloud

Highlighted
SOLVED
Apprentice

I cannot connect to Samsung cloud via the App. I am stuck on the login screen saying  "Samsung Cloud, Connecting...." And it just keeps spinning and loading forever.


I have tried clearing the app data, I have tried uninstalling the Samsung Cloud update, I have restarted the phone, turned off the phone,  I have connected through Wifi and mobile network, nothing helps. I dont know what else I can do?

The samsung cloud backup works, so the phone IS connected and logged in to samsung account, but the issue seems to be with the Samsung cloud app,  which by the way have disappeared from my apps,  I can only access it through settings>>Accounts and backup>> Samsung cloud.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Apprentice

Suddenly this morning it works! 😂
Yesterday I also couldnt log in here on Samsung community.  Samsung being hacked or Ddosed? lol

View solution in original post

3 REPLIES 3
Highlighted
Apprentice
Same for me on all devices, one where I have migrated syncing to One drive and the other not migrated...

And One drive syncing not working, must be a recent update which is rubbish
Highlighted
First Poster

Me too, and I've also lost a shared album from my gallery

Highlighted
Apprentice

Suddenly this morning it works! 😂
Yesterday I also couldnt log in here on Samsung community.  Samsung being hacked or Ddosed? lol

View solution in original post

Top Liked Authors