26-01-2020 06:49 PM in
Galaxy Note9 SeriesMy daughter got into my phone today by swiping up on the lock screen even though I have finger and eye biometrics security set up????
26-01-2020 07:09 PM in
Galaxy Note9 Series
@Stevenotts wrote:My daughter got into my phone today by swiping up on the lock screen even though I have finger and eye biometrics security set up????
Do you also have defined a pattern for unlocking ?
26-01-2020 07:12 PM in
Galaxy Note9 Series
Hi there,
Your phone could be in a Trusted Place.
Please head to Settings > Lock Screen Security > Smart Lock and have this disabled.
Thanks ☺
26-01-2020 10:16 PM in
Galaxy Note9 Series