On your Android phone or tablet, open the Google Play Store app .Tap Menu. Account.Under "Country and profiles," find your name and country.If you don't have a payment method from the new country, follow the onscreen instructions to add a payment method. ...The Google Play Store automatically changes to the new country.
it's due to the phone being bought in another country so the firmware is set for that country and as we all know not everyone can enjoy certain apps in one location while someone else in another location can. as previous comment has said it's just a simple visit to play and change location on the settings