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Note9 Camera

(Topic created on: 07-07-2021 11:25 AM)
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HRHJas
First Poster
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Since yesterday,06 July 2021, my phone camera has been turning on by itself and randomly taking photos. My pic gallery is going crazy aswell. Updated software couple of days before so not sure if thats whats caused the issue.
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2 REPLIES 2
Blessed4life
Black Belt 
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Hi, your device either has a rogue app (listeni & taking pictures) or its been hacked.
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SaudA
Troubleshooter
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Can you try this: Settings > Apps > Camera > Storage > Clear data, and restart the phone. This will reset Camera settings.

If the issue continues, start the phone in Safe mode and check if the same is happening there. 

To start the phone in Safe Mode you can follow these steps:

  1. Turn the phone off
  2. Hold down the Power button to switch the phone back on.
  3. As the phone is starting up, hold down the Volume Down button until the Home Screen appears.
  4. Safe Mode will now display in the left hand corner of your phone to confirm that Safe Mode has been enabled.

Let me know how you get on.