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note 9

(Topic created on: 19-12-2020 05:38 AM)
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Tinapops
Student

‎19-12-2020 02:48 AM

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Hi everyone,  I have the note 9 which is generally fine but when ppl call me they carnt always hear me , it works fine ringing out , I have tried restarting it and sometimes works but not always .thank you  tina xx
 

4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★

‎19-12-2020 05:09 AM

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This could be attributed to masts your connected to or even an issue at the callers end too @Tinapops 

 

As a process of elimination try your sim card in another phone and another sim card in your phone.

 

A Samsung Experience Store or Samsung Service Centre can take a look. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tinapops
Student

‎19-12-2020 05:29 AM

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In response to BandOfBrothers
thank you for your help i will try that 🙂
BandOfBrothers
Samsung Members Star ★★

‎19-12-2020 05:38 AM

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In response to Tinapops

You're very welcome @Tinapops 

 

😎

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

will75
Apprentice

‎23-01-2021 03:37 PM

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got same problem myself.. I can hear everything fine, its clear as day, but I sound muffled and quiet to the person thats on the other end of there phone..
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