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Original topic:

Note 9 Screen Scratches

(Topic created on: 07-11-2018 09:01 PM)
Adam_Hollick
Apprentice
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Galaxy Note9 Series

Hello, I've had my note 9 about 6 days now. 

 

I've noticed quite a deep scratch on the screen, this is a phone that is in a pocket on its own.

 

Please bare in mind, I kept my iPhone 7 plus in worse conditions and it has never had a scratch so deep! 

 

I feel like the only one getting this? Carphone Warehouse are turning me away, Samsung arent/won't do anything about it they just told me to go back to the Carphone Warehouse. There's not a single scratch anywhere else on the phone, just the screen. 

 

Thanks, Adam

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36 REPLIES 36
Adam_Hollick
Apprentice
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Galaxy Note9 Series

Thank you everyone for your replies! 

I'm not extremely please to do it, but I think I'll put that dome screen protector on, hopefully it'll hide the scratch well! 

As of now, a week or so after posting I have had no new scratches. 

Thanks again. 😊

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TheArchetect
Navigator
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Galaxy Note9 Series

Had the note 9 for 2 weeks now in a S clear view case. Bits are getting into the case and could scratch the screen so I guess a screen protector is needed but have decided against the expensive £40 version and gone for the cheaper Alinsea at £6. Hope I have made the right decision!

 

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TheArchetect
Navigator
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Galaxy Note9 Series

Just to let you know the Note 9 is working ok with the Alinsea screen protection.

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Mirroruk
Apprentice
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Galaxy Note9 Series
I've had the same problem the glass on the note 3 and 5 were much better still in use by other members in my household and they have had far more abuse over the years and no small scratches like my note 9 that is approx a month old!!! Not happy at all!!!
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JimmyP1988
Journeyman
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Galaxy Note9 Series

Hi mate .. just thought I would add to this I also have a note 9 which cost a fortune... both front screen and rear camera screens and scratched to death... deep.. may I add I have a note 4 aswell which has been all over the world.. and not a single mark on the screen at all!!!... I think the new note 9 curved junk screen is to con us all out of hard earned money and replace them every year... not impressed with the note 9 quality at all... mine also freezes.. and clitches after updates... the same way they killed off all of the older notes.... I think it's time we both changed to huwaeii 😃 

JimmyP1988
Journeyman
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Galaxy Note9 Series
How is this a solution... ? The quality on the screen is below standard... I dont drive round in my car with bubble wrap on every single panel to avoid a scratch ... !!! Better glass in a sixty pound greenhouse !
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JasonNhippo
Apprentice
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Galaxy Note9 Series

You shouldn't need a screen protector. None of my LG phones had bad scratches.  Note 9, yep. Not bad, but its obvious the screen is inferior. The cost, and based on actual usage of other phones, this is unacceptable. 

JimmyP1988
Journeyman
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Galaxy Note9 Series
I've got a Nokia 3310 with a better screen than my thousand pound note 9 =(
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JasonNhippo
Apprentice
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Galaxy Note9 Series
I feel better that I am not alone. 🙂
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JimmyP1988
Journeyman
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Galaxy Note9 Series
I'll give it till the end of the week then we should make these threads viral about the flagship phone.... the note 10 is rumoured out soon so customers should be warned if they're going be sold a phone from del boy
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