I drove my car for about an hour with my phone positioned in my middle console. I arrived at the carpark of my apartment, parked my car, took my phone from the middle console and put it in my pocket, walked to the elevator and took out my phone to kill time and then noticed a massive horizontal crack alongside the middle of my phone.
I didn't drop my phone once. I take extreme care with my phone and watches to ensure they are never dropped and for that reason I don't take out insurance because I'm confident in my ability to take care of my items.
I've searched around on this forum and others and have noticed this has been an issue with a number of Note phones including the 8, 9 and 10.
I'll be taking my phone in store to demand a fix or replacement referencing the multiple cases of the same issue found online.