Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

No sound when making calls or receiving them using Note 9

(Topic created on: 29-08-2018 06:35 PM)
26790 Views
Hasan7
Journeyman
Options

Hello everyone. 

After having my new Samsung Galaxy Note 9 for a couple of weeks, and using it for non-calling purposes, and when I started making calls, I discovered that the other party of the call either calling me or receiving my call cannot hear me no matter I speak to them using the handset or the speaker.  

 

Actually, I faced this problem with my Samsung Note 8 and I solved that problematic issue by disabling the HD feature of the call sound. However, this time I cannot even find that option on my current Note 9 run by Android 8.1.0 & Samsung Experience 9.5.  I have tried every possible fix including getting rid of all suspected apps but all my efforts went in vain. Therefore, now, the only way to make a call or receive it is by using earphones.   

 

Dear Samsung, dear all users lease, please help to find me a very soon fix for this irritating problem. 

 

Regards.

0 Likes
20 REPLIES 20
KASr
First Poster
Options
I have the same problem when I use wts up and the phone , but when I press the Mic to go to speaker , the caller hears me . I tried to clean the mic with a thin wire.

what is the numbers app ? you guys mention ?
0 Likes