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Original topic:

my device not certified on google play store

(Topic created on: 04-10-2020 02:32 PM)
Edfrank
First Poster
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Galaxy Note9 Series
Please I'm trying to install an app, dstv app to be precise, and it says I should endeavour to use a Google certified device. 
The Google play store on my Note 9 says "not certified ".
Is there anything that can be done about this?
Thank you. 
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4 REPLIES 4
BandOfBrothers
Samsung Maker ★★
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Galaxy Note9 Series

Are you able to download other apps ok from the Playstore @Edfrank  ?

 

If so is it possible the app your looking at isn't available in your region ?

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Edfrank
First Poster
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Galaxy Note9 Series
@BandOfBrothers I am able to download other apps from playstore, and they work fine.

And the app is also available in my region. I have used it on an itel pad.

Thank you.
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BandOfBrothers
Samsung Maker ★★
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Galaxy Note9 Series

Perhaps check in your Playstore myapps and if its showing anywhere there then delete it to download a fresh copy @Edfrank 

 

If not then perhaps contact the developer to ask them and or try a Google Search to see if others are having issues.

 

Check out the feedback section of the app on Playstore to see if others have posted similar issues.

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Ibrahim You Abdullah
First Poster
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Galaxy Note9 Series

Which way am I going to use so that Dstv will be working in my note 9

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