08-10-2020 06:57 PM in
Galaxy Note9 SeriesToday I noticed that 2 of my gallery albums are missing. They were camera folders and 1 had over 1000 pics and the other had over 800. I had them before the recent update. I looked everywhere on my phone and I'm really upset. Anyone know how this happened or where I can find them???
08-10-2020 07:06 PM in
Galaxy Note9 Series@MelMelx: If you open the Gallery app > Albums > Tap the 3 dots in the top right > Hide or Unhide Albums, can you see an option to unhide the missing albums? If not, tap the 3 dots in the top right once again > Recycle Bin, and check to see if the images have found their way in here. If they have, press and hold on a file to select it, then select any other files you'd like to recover, and hit 'Restore'. If you have a Samsung Cloud backup, tap the 3 dots > Settings > Sync With Samsung Cloud > On, to see if you're able to recover the images in this manner.
08-10-2020 07:12 PM in
Galaxy Note9 SeriesYes I have checked all of those and still nothing. 😔