Lock Settings

[TheArchetect]

I work from home. So most of the time I am in one location, secure and do not need to lock the phone. It is is a realy pain having to unlock the phone all the time. Lock automatically only gives 30 miniutes before an atomatic lock and I see no way round that  - pity it does not give longer periods or even no auto lock.

Smart lock was an inetersting feature which should allow my phone to not lock in a specific location such as my house or place or work - but it does not work.

Pity there is just not one place were you can simply turn lock on or off.

[SjorsK]

Sorry to hear that smart lock doesn't work.

Do you have location services off by a chance? If its off that might explain why it doesn't work.

[BandOfBrothers]

As I also use a Samsung Gear s3 Frontier Watch I use smart lock so that when my watch is on and connected the Note 9 stays unlocked. 

I have seen previous posts where people were getting mixed results with trusted locations and as such is a hit and miss affair it seems. 

[TheArchetect]

I have location on. It does not work. I guess anoth Samsung gimack!

[TheArchetect]

Thanks for your feedback. Samsung emailed to ask me to tick an Accepted Solution but unfoturanlty Samsung you have not solved this techincal problem.

[BandOfBrothers]

The email from Samsung is automated as far as I'm aware which is designed to keep the forum ordered as some do forget to choose a solution. 

Accepting a solution then can go onto help someone else looking for assistance.