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Original topic:

it doesn't receive any updates from 1/08/2019

(Topic created on: 07/11/20 23:06)
jacksonvm
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Galaxy Note9 Series
My note 9 doesn't receive any update from 01/08/2019. It still with Android 9.0
I am very disappointed.
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14 REPLIES 14
DUMITRU79
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Galaxy Note9 Series
What is your exact phone model ?
Does the phone have a custom ROM ?
Can you go to Settings-> About phone-> Software information and take a screenshot & share it ?
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jacksonvm
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Galaxy Note9 Series
i

Screenshot_20201107-224346_Settings.jpg

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jacksonvm
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Galaxy Note9 Series
no, it doesn't have any custom ROM
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DUMITRU79
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Galaxy Note9 Series
The region of the phone is Philippines, right ?
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DUMITRU79
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Galaxy Note9 Series
Are you a "tech savy" guy ?
If you are , i could give you some pointers in the right direction to get the latest firmware
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jacksonvm
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Galaxy Note9 Series
yes, it's but actually I am living in UK
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jacksonvm
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Galaxy Note9 Series
sorry, I don't 😓
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DUMITRU79
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Galaxy Note9 Series
Do you see the highlighted codes on you screenshot ? That says the phone has firmware for Philippines region installed

Screenshot_20201107-225609_Samsung Members_3583.jpg

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DUMITRU79
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Galaxy Note9 Series
Do you have any friends that are ? All you'd need would be a PC with a software called ODIN and a firmware file you have to download
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