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Original topic:

Internet frequently stops working

(Topic created on: 25-04-2021 04:46 PM)
MT123
First Poster
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Galaxy Note9 Series

On my Note9 the internet will work normally but when the device is left for a while the internet will stop working completely but will say it is still connected. Changing from wifi to cellular or cellular to wifi doesn't fix it, the only workaround I have found so far is to restart the phone.

This can happen multiple times a day and has been happening ever since the 'new' update last year.

Have reset network settings, reset access point names, factory restored the phone, and cleared cache partition. Yet the issue still occurs.

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2 REPLIES 2
CarloL
Moderator
Moderator
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Galaxy Note9 Series

Hey @MT123, are you still experiencing this issue or you managed to sort it? 

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MT123
First Poster
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Galaxy Note9 Series

Still have the same issue, but have put on an auto-reset daily to help combat the issue

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