01-02-2021 01:14 AM in
I used Samsung account/cloud to back up my Note 9. Unfortunately I had to get it replaced after screen damage. When new phone prompted me to restore my previous phone data, I created another account with another email in error. I was not looking what exactly it was asking/prompting me for!
In short my new Note 9 has one account registered while my data I need to back up is in other account. I tried changing accounts but did not find a link/way to do it.
Help me please. Appreciate in advance
01-02-2021 05:34 AM in
You could factory reset the phone and then set it back up @Members_mxGWdpB
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
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