Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Dual Samsung accounts

(Topic created on: 01-02-2021 01:14 AM)
Members_mxGWdpB
First Poster
Options
Galaxy Note9 Series

Hi

I used Samsung account/cloud to back up my Note 9. Unfortunately I had to get it replaced after screen damage. When new phone prompted me to restore my previous phone data, I created another account with another email in error. I was not looking what exactly it was asking/prompting me for!

In short my new Note 9 has one account registered while my data I need to back up is in other account. I tried changing accounts but did not find a link/way to do it.

Help me please. Appreciate in advance 

0 Likes
3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note9 Series

You could factory reset the phone and then set it back up @Members_mxGWdpB 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Pugs1957
Samsung Maker ★
Options
Galaxy Note9 Series

So, remove the incorrect account and replace it with the correct one.

RETIRED
0 Likes
Steven9761
Helping Hand
Options
Galaxy Note9 Series
Log put of this new account, then login to the original account.
0 Likes