I use an unlocked phone with Sprint as my carrier. I never had delays until 10-12 weeks ago. I do not get the notification at the top of the phone as I normally would and the app icon on my home screen also does not display a number. But, if I open the app there will often be the unread message or voicemail in the respective application. All of the notification and alerts are set properly.
Additionally, sometimes the text or voicemail does not popluate until hours later or the next day. The original time stamp is there, but it could be 12 hours old before it shows up in the app.
Is this a Sprint issue or a phone issue?
Can I simply reinstall the operating system without wiping out files, settings, apps and saved password/security biometrics??
Thank you Andrew. I did not shut off the "New Messages" but found it off. I have it turned on and will monitor. I appreciate the guidance and hope that resolves and will let you know in the next couple of days.
Regarding your question about specific apps, yes, like I mentioned the delays or zero notifications seems to be impacting the text and voicemail apps only. That's why I thought this might be the cell provider (Sprint). I did not call them about it to see if they could identify any possible delays on those with my account for fear that it would be a life draining rabbit hole! LOL
I have not tried contacting Sprint. I feel like that would just be another bottomless pit and scripted troubleshooting that I don't have time for. I do want to say that after following your instructions, my notifications seem to work better. I did recieve a voice call yesterday morning about 10:30 AM and since it was a phone number I didn't recognize I let it ring and go to voicemail. My Sprint Voicemail notification did not populate at the top of my home page until about 11PM last night. This is the kind of delays I have been seeing with texting, just not the last week on the texting.
I actually believe this to be a Sprint issue, but not sure how to approach it. Any ideas would be great. Thanks again for your help, stay safe out there.