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Original topic:

Caller id and spam protection greyed out

(Topic created on: 17/12/20 07:10)
AsFack
First Poster
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Galaxy Note9 Series

Hi,

I came across this problem 2 days ago and I found no solutions...

Is there a way to fix this ? I tried resetting smart calls and phone app but still nothing.

I'm on a SN960U1

Screenshot_20201216-101843_Call settings.jpg

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2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note9 Series

Looking at this thread eu.community.samsung.com/t5/galaxy-s10e-s10-s10-s10-5g/caller-id-and-spam-protection that option maybe Region or Network dependant.

 

There are some more threads via a forum search or Google Search @AsFack 

 

I wish you all the best with this. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Roberto2808
First Poster
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Galaxy Note9 Series

That thread doesn't show a real solution working for every user... It seems that we have this Spam protection greyed out due to country and region restrictions... I bough my phone from the US and I am using it from Latin America... It seems that's a problem that Samsung hasn't taken care of...

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