Ordered the controller and 3 months free ultimate pass on the 15th. Controller was delivered, still no word on the email for the pass. Talked to support and they quoted "within 15 days of delivery [of the controller]". They gave me a ticket # and said they would take care of it if for some reason I don't receive within the time frame. Was reassuring, but confusing because why would it take within 15 days of delivery lol. Odd promotion, but I'll reply when I receive.