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Original topic:

Why pink ear buds for Note 20 Ultra pre order?

(Topic created on: 26-08-2020 01:29 PM)
Budgei69
First Poster
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Galaxy Note20 Series

So my Note 20 Ultra arrived 5 days ago. Arrived with "Bronze" read Rose Gold Ear buds live as I pre-ordered. 

 
Why? Why note go with a less offensive colour? 
 
I contacted customer services a week ago - no reply.
 
I phoned several times and after long waits, being cut off and being told they would see ehat they can do. I again contacted customer services this time by live chat to be told "computer says no".
 
So long story short, its all going back, also the £90 of cases i bought. Will see what the IPhone 12 has to offer. 
 
Bye bye
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5 REPLIES 5
bluace
Voyager
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Galaxy Note20 Series
you sent the phone back because of the colour of your free galaxy buds live?
Lovetech79
Explorer
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Galaxy Note20 Series
So lets get this right, you sent the phone back because the FREE buds were in a different colour? or am I missing something 🤔
BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

@Budgei69 

 

It's a business decision by Samsung.

 

For example last year when the Samsung Galaxy Buds were the freebie only the White Galaxy Buds was available to choose.

 

Anyone wanting the Black had to buy them.

 

Of course it's upto you what you do with your phone but an option would have been to sell the Bronze Buds Live and buy the Black versions from Samsung.

 

I wish you well.  :smiling-face:

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

bluace
Voyager
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Galaxy Note20 Series
yes 👍 I agree i would of done the exact same waiting for mine to pass on to my brother he dont care what colour they are its the quality he is after
Lovetech79
Explorer
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Galaxy Note20 Series
yes @bluace I reckon most would think the same agree with @budgei69 just sell em on an buy the colour u want after!!