Why can't this note 20 ultra do two things at once, why is it when I'm having a WhatsApp video call and use YouTube to watch a video the other person can hear the YouTube video. Is that possible on this phone with the microphone rite next to a speaker. Also why does this phone keep freezing up on me even when trying to write this message the phone just freezes up then you have to reload the page, iv done master resets it don't work is there a way to sort this before it gets send back because I'm not living with this my moto done better it just worked no freezing up its like going back to windows 95
@Mrproblems: If you're on a video call, and have Youtube open, then it is possible that the phones microphone is picking up some residual audio in the background. To address this, head to Settings > Sounds and Vibration > Volume > Media, and move the slider to the left to reduce the volume. Alternatively, although not ideal if you're on a call, you could assign Youtube to output via a Bluetooth headset or speaker by going to Sounds and Vibration > Separate App Sound > App > Youtube > Audio Device > Select the relevant Bluetooth device (this must be connected in order to be available for selection at this stage).
Does your phone freeze randomly, or when you are using a specific app of feature? Do you get any error messages when the issue occurs?