@foreverh0pe: Do you mean the Galaxy S20 Ultra? If so, you can claim your Galaxy Buds+ via the following link:
For Note 20 pre-orders from participating retailers, claims can be made via the Samsung Members app upon receipt of the device.
@EmilyH83: Apologies, the link above was for existing purchases of the S20 Ultra. If you pre-ordered a Note 20 from EE, then you will be able to claim a free gift via the Benefits section of the Samsung Members app upon receipt of the device.