USB Type C for phone calls

[AlexyN9]

I can't use the USB Type C to make phone calls on any of my Samsung's devices (Note 20 Ultra, Note 10 lite and Note 9) Why is that? Any tips?

[AlexyN9]

Hi. it's working now. Thanks for the info and help 😉👍

[AntS]

@AlexyN9 , Great to hear! 😊 Any particular step that you think fixed it?

[AlexyN9]

Ants - I just followed the safe mode tip given above. It looks like the music app was the culprit because when I turned off safe mode it disappeared from my home screen as well as the Widgets for it, not 100% sure though.

[Heavy-NL]

Realy? Hum, when I plug the AKG ANC headset I hear music....

[Heavy-NL]

Same issue here, even with the Samsung ANC USB-C Earphones EO-IC500 I bought from the Samsung website. Really stupid this.

[EarlOfTakkali]

Not worked for me, safe mode advice. The problem still continue, any other tips?

[wraguilar]

It hasn't worked for me on an A11 either. Any possible solutions?

[testererer]

was there a solution for this?

I have a Samsung A41 (with 3.5 and USB-c connector) and the Samsung EO-IC100 USB-C Earphones.

with a traditionel 3.5-headset everything works fine.

but if I use the USB-C headset I only hear sound and can use the mic everywhere but during calls. even with the headset pluggen into the USB-c and music playing if a call comes in, the call with use the smartphone mic and speaker (and not the USB headset).

why is that? (I already tried reboot and reset)