I am trying to claim the earbuds for pre-ordering the Note 20 Ultra. I find the section alright and can fill everything, but when it comes to adding the two necessary files (1. Proof of order and 2. Photo of box with IMEI and EAN number) I can click the buttons to choose a file but they don't react other than show they have been selected.
I did set permissions for the app to storage and camera - just in case but this seems to be an internal browser issue. I can't be the only one running into this, correct?
I've ordered the gift. I did this on my old note 8. Our expensive note 20 does not allow file upload in the members app. And I checked: members app does have read and write privileges
How did you manage to do that. On my old Note 9 the button for the earbuds is not visible. I have the same problem on my Note 20 Ultra. Cannot use the upload buttons