@chull - Now you've had your confirmation email, it can take up to 45 days for your free gift to reach you, just give it time.
Welcome to the Community!
They are not answering . I am still waiting to find out why my original order was cancelled a month ago. Hate to think if anything happens to the phone and i trying to get through for help. Will think twice in the future about buying Samsung again
I thought all the Samsung staff were "experts" although it doesn't seem so. All the ones I have had the pleasure of dealing with were not that great to be honest, and don't even get me started on the experience stores.