Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Thumbprint inaccurate

(Topic created on: 26-05-2021 07:06 AM)
283 Views
Kyle_T
First Poster
Options

Issue:
On my Galaxy Note 20 Ultra 5G the on-screen thumbprint seems to be finicky.
Occasionally it takes more than 1 scan because I didn't angle my thumbprint directly perpendicular to the phone screen.

Possible Solution:
Make the thumbprint reader a visible rectangular box that you need to place your thumb somewhere within the designated area. 

0 Likes
2 REPLIES 2
strawberry cake
Hotshot
Options

@Kyle_T 

 

hello

 

what I did

I add the same thumb on an angle

then add both left and right thumbs too

 

😉

 


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

A couple of tips I picked up when setting up the finger prints are @Kyle_T 

When setting up take x3 scans with each thumb and then rotate the phone around when taking further prints of each thumb so your phone can read both thumbs from the same finger print scan. Scan your prints as you would normally hold the phone.

Also using two fingers when setting up one fingerprint works pretty well.

Go into Settings . Biometrics and Security.  Biometrics Preferences . Turn Off Screen Transition Effect.

Then go into Settings and search for Optomise Battery Usage. Tap in Optimise  Battey Usage  tap to show All and scroll down to com.samsung.android.biom and toggle Off

For me this improved the fps on my Note.

I also have dry skin on my fingers and so find it sometimes beneficial to moisten my fingertip by breathing on it before unlocking the phone.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes