22-05-2022 09:16 AM in
Recently I updated the latest version for my Samsung Galaxy note 20 ultra and realized that the telephoto lens does not work anymore.
When hitting the 5x zoom, it's only optical zoom that was in place. I tried multiple times, with different settings, lightings... but nothing worked.
Could any body help show how we can turn it on as the good old days?
22-05-2022 11:08 AM in
22-05-2022 11:09 AM in
30-05-2022 08:20 AM in
it's not a new issue, I don't know if they even care enough to read this thread and fix. If not, my next phone won't be Samsung.
31-05-2022 04:09 PM in
Same problem 😭
31-05-2022 05:17 PM in
I called Samsung service department and they said that they have no idea on this issue, and when I mentioned that there are other people on this community sharing the same experience, they said "that group is not authorized by Samsung, and so their comments are not reliable." really?