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Technical Support Ireland

(Topic created on: 27-08-2021 02:13 PM)
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Members_81Cx17b
First Poster

‎25-08-2021 07:21 PM - last edited ‎25-08-2021 07:24 PM

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Have been three time with Technical support Ireland to collect my Samsung galaxy note ultra 20 but issue remain same. Three time they said item will be collected by UPP but no one is coming to collect. Two weeks are gone. Don't know what to do next. Very disappointed by Samsung.

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎26-08-2021 05:26 AM - last edited ‎26-08-2021 05:28 AM

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Have they explained to you what's causing the delay @Members_81Cx17b  ?

Is there a Samsung Experience Store or Samsung Service Centre nearby you could go to ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
Moderator

‎27-08-2021 02:13 PM

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@Members_81Cx17b: I'm sorry to hear that you're experiencing a delay with our repair service. Please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to look into this for you, and get the collection re-arranged if necessary. 

https://www.samsung.com/uk/support/contact/

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