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Original topic:

Sim card manager reads old esim number

(Topic created on: 05-07-2022 06:42 AM)
MystaMagoo
Pioneer
Options
Galaxy Note20 Series
Why can my phone not display the new number?
Number is ported over correctly and everything works.
About phone and sim card manager still display esim old/original number????

How to fix?
4 REPLIES 4
Flintstone
Voyager
Options
Galaxy Note20 Series
Good Question, but I think it is a system problem, the simcard still has the same simcard number (ICCID) and mobile identity number(ISMA) guess the firmware just doesn't know that mobile numbers can change .
0 Likes
StuartR
Helping Hand
Options
Galaxy Note20 Series
Get a replacement sim fixes this, I had the same issue when I ported my number over to EE
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MystaMagoo
Pioneer
Options
Galaxy Note20 Series
Just ported over to EE also.

I have an esim not a simcard but that was my next option...

Remove then re-add.....

Also thought of factory reset but thats drastic
MystaMagoo
Pioneer
Options
Galaxy Note20 Series
This sounds like bs really.
I get it for a simcard as its physical but for an esim which is just a code.......?
0 Likes