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Original topic:

screen not working on Galaxy Note 20 Ultra 5G

(Topic created on: 28-06-2021 04:44 PM)
ooyoo
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Galaxy Note20 Series

my screen doesn't work at all. My phone still functions but with a black screen. I've tried a hard reset but didn't work. I've made sure it was charged and did the same but it didn't work.

It hasn't been dropped, put in water or anything like that.

Anyone having the same issue?

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6 REPLIES 6
xSteveuk
Helping Hand
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Galaxy Note20 Series
Hi,
Try holding the Volume Up
And Power button same time

And see if it resolves
Your issue
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Babishko
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Galaxy Note20 Series
I had the same issue on my S21 Ultra some three months ago ooyoo. No display but the phone was still working underneath. Sadly my prognosis was not a good one. My battery was defective apparently (despite behaving perfectly pre incident) and had suddenly taken out my display whilst being cable charged. I am with EE and have insurance with them and they picked the phone up via courier service and 8 days later my phone was returned with a new battery and display and touchscreen in place. It now works fine of course but I hope your fault is not so drastic and an easier fix. I wish you the best of luck and I hope your phone is fixed for you as soon as possible. 👍👍
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jmnapoli
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Galaxy Note20 Series

having the exact issue 

 

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Gururajan
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Galaxy Note20 Series

I am facing the same problem. Service support and support by call cntr are alarmingly worse. For a device in premium pricing range such failures during warranty and poor service support are dreadful combination. It's better buyers think twice b4 eying for a Note 20 Ultra 5G.

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Black screen
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Galaxy Note20 Series

I have the same problem with my note20ultra. I bought it in South Korea, but currently I am in Turkey. I gave it to svc center 2 month ago. They are still not able to fix it. 

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asif5182
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Galaxy Note20 Series

i have the same issue with note 20 ultra .

i pressed it so hard from all the angles of screen .then it start working .

but its better to sell it rather than this issue comes back again .

its so annoying  

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