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Original topic:

Samsung notes app, background draining battery

(Topic created on: 13/01/21 05:32)
Bharwah
Explorer
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Galaxy Note20 Series
Crazy battery drain by the Samsung notes app running in the background draining battery terribly, since the new update one UI 3.0 I can't even put the app to sleep or deep sleep... any help or suggestions??, is anyone else experiencing the same problem??
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9 REPLIES 9
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

Hi @Bharwah 

 

As a generic troubleshooting first step can you clear the cache via settings,  apps, Samsung notes, storage and clear cache.

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Bharwah
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Galaxy Note20 Series
did that still nothing, still showing running in the background
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BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

Clearing cache is only to get rid of those files.

 

It won't stop processes working in the background @Bharwah 

 

Consider backing up and removing any relevant sd card and factory reset if necessary.

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Bharwah
Explorer
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Galaxy Note20 Series
I prefer to avoid that to be honest.
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BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

Fair enough.

 

Then in the interim I'd suggest to send a bug report direct to Samsung via your Samsung Members App @Bharwah 

 

I wish you all the best with this. 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

@Bharwah 

 

Can you go into settings,  device care and battery and screenshot your stats including using the scroll down function to capture all your apps showing too that is using battery.

 

This needs to be done after a full cycle of use.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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kimoTaher
Explorer
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Galaxy Note20 Series
delete the app and then download it again if it doesn't work take it back to Samsung see what they can do
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Bharwah
Explorer
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Galaxy Note20 Series
have you for the latest 3.0? Android 11 on the note 20 ultra ?? does it give you an option to uninstall?
Bharwah
Explorer
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Galaxy Note20 Series
just to let you know still the same no difference, look at Samsung notes compared to the move launcher which has been running longer in the background than Samsung notes and see how much battery has drained .

Screenshot_20210120-060620_Device care.jpg

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