Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Note 20 Ultra Touch screen issue.

(Topic created on: 08-05-2021 02:37 PM)
Deltz
First Poster
Options
Galaxy Note20 Series

Hi Everyone, 

I own a Note 20 Ultra and have been having this problem where the bottom quarter part of my screen where fingerprint scanner is I go to click on apps, type or unlock my phone and screen doesn't respond to touch, have to touch it multiple times to work. 

 

Please help 🤣

0 Likes
1 REPLY 1
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note20 Series

Have you performed any self help troubleshooting @Deltz 

There are diagnostic tools in your Samsung Members App and via launching your phone app and dialing *#0*#

If that does not help remove any applicable screen protector.

Ultimately let a Samsung Experience Store or Samsung Service Centre have hands on with the phone.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes