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Original topic:

Samsung Note 20 5G Heating up

(Topic created on: 14/02/21 19:44)
Ramachandran Kunnath
First Poster
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Galaxy Note20 Series

I brought new Samsung Note 20 5G 2 days before.

The phone is heating up very fast.

Very Difficult to make voice calls and place the phone on your ears while calling.

Has visited 5 Samsung service Centers in Dubai.

But got diversions/justification from everywhere no solution.

Got no response/solutions from anybody

Now I fear I need to live with this phone which is heating up often.

May be I need to carry my headphone always with me to use this wonderful device.

Has requested for replacement; No response.

Would suggest better not to buy this phone.

Feel Samsung has made a mistake in the design and trying to cover up.

Disappointed!!

 

 

 

 

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Pugs1957
Superuser I
Superuser I
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Galaxy Note20 Series
Give it a few days and battery usage/heat will settle down. what temperature is it hitting?
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BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

@Ramachandran Kunnath 

 

If you look in your Device Care settings and then battery does it show as something similar to optimising  ?

This is the phone still setting up and learning your usage patterns etc. It'll change status when that's completed which can take a few days.

Also the phone will warm up when it's being set up with back ups and new information keyed into it. The processor is working hard.

If it does not settle then have it swapped out under any relevant Cooling Off Period.

There are threads on this board in regards to similar issues and you may find further information,  tips and advice in them.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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