I pre-ordered the Note 20 Ultra. I completed the promotion application as requested and within time. I have had No reply after 5 weeks so I contacted Samsung. They emailed me back saying my order was cancelled without any explanation or notification!
Now they say I cannot get any ear buds because the promo has expired, even though I ordered in time.
After complaining, Samsung has offered me £50 voucher to compensate!!! How ridiculous!
I will never be purchasing Samsung again!