I've had my phone for around 5 months now. I upgraded from a Huawei to the Galaxy Note 20 Ultra.
I'm on Vodafone and on my old phone signal was great. I was one of the only ones in my family that actually had pretty good signal. Since getting the Note, I have little to no signal. 1/2 bars. And if I want to use the internet at all whilst not connecting to WiFi - it takes a ridiculous amount of time to load!
I have kind of just dealt with it and got on with it, but my husband upgraded last week.
From a Huawei to a Galaxy S21 Ultra. He's with Virgin Media Mobile.
His signal hasn't been great but it has never been this bad! He seems to be able to recieve messages/whats apps/calls ect. But sending them is a problem?
He's really considering sending the phone back! These phones cost a lot and he's currently paying for no signal when his signal used to be okay..
We have two children, he works nights - If he can't contact me and vice versa - it's quite worrying and dangerous!
We understand that must be worrying @swilliams94! Please try turning off your Note 20 Ultra, removing the SIM and giving the gold contacts a rub. Then, put the SIM back into your phone. Has this helped boost your signal at all?