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Original topic:

Samsung Galaxy Note 20 Ultra issue - rebooting itself

(Topic created on: 23/08/20 07:38)
Razaq
First Poster
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Galaxy Note20 Series

It is not a good experience for me with Samsung Note 20 Ultra. Got the new phone on Friday and I have used it for only two hours and it started rebooting itself intermittently.  I have been unable to use it since then,  worse still, it won't turn off. 

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10 REPLIES 10
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

That's not good @Razaq 

 

Did you use a back up from your previous phone to move your info across  ?

 

Or Smartswitch  ?

 

What happens if you long press the power button ?

 

Try samsung-galaxy-note20-ultra-5g/softreset-first-method. 

 

You could try a hard reset but this is akin to a factory reset so can delete your info.

samsung-galaxy-note20-ultra-5g/hard reset. 

 

Stay Safe 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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GsinghD
Apprentice
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Galaxy Note20 Series
mine has really poor battery life so far. i mean 4 hours of screen on time with battery drain even when phone not in use. will have to wait n watch
robres999
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Galaxy Note20 Series

Same here battery drain is way worse than my note 10+

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GsinghD
Apprentice
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Galaxy Note20 Series
exynos is responsible for all this *****. we get short changed by samsung
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RogerBSpain
Apprentice
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Galaxy Note20 Series

Exactly the same experience with rebooting, but was able to manually restart. However haven't been able to sort out so reluctantly returning to Samsung store for a full refund.

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Yas1320
Explorer
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Galaxy Note20 Series

I am still having this issue too.  Anyone managed to resolve it?

 

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Razaq
First Poster
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Galaxy Note20 Series
Good enough, I got a replacement and I have been enjoying the new phone without any problems
Yas1320
Explorer
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Galaxy Note20 Series

thanks for getting back to me.

 

Looks like you had some additional issues to me.  I'm very glad you were able to get a replacement.

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Jcgonz
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Galaxy Note20 Series

My phone is about 6 months old and has starting rebooting itself over the last two weeks.  today alone, it has rebooted about 4 times, inlcuding whilst on a call.  still under warranty so shall I request a new one?  Thank you.