12-01-2022 08:39 PM
I sent in my note 20 ultra in for repair under warranty. Backlight was flickering. I get a call saying that they needed my payment info. I call back and they told me it would cost around 300 to repair it. I declined and told be to send my phone back since it worked fine besides it flickering. The phone was in perfect condition when I sent it in. They sent it back and this is what it looks like. Looks like someone put a screwdriver to it
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12-01-2022 08:46 PM
Oh, dear! We recommend getting back in touch with them to explain what's happened @cfarrell2.
12-01-2022 08:46 PM
12-01-2022 08:46 PM
12-01-2022 09:02 PM
Unfortunately I did not beforehand. I sent the phone and then got a cheap replacement phone right after while I waited for this one to get fixed
12-01-2022 09:07 PM
12-01-2022 09:14 PM
Just checked same numbers. Called and been switched to 3 different departments. On hold now are about 30 mins