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Original topic:

Samsung capture stopped working after latest UI update

(Topic created on: 20-09-2023 08:55 PM)
First Poster

The screen recorder stopped working after updating my note 20 ultra with latest andrpid update.

Even the screen shot is giving a pop up error to allow permissions to files. But unable to find the files in app permissions. Even i checked the all file access in special permissions and its enabled. I checked if there was any app update in galaxy store but i was unable to find the app in the store. 

Dont know if the app was discontinued by samsung. 


Soumya sagar
First Poster

Bro I am too facing the same problem.  Actually the thing is my device is samsung tab A8 I am facing some battery issues due to which I had reset all app preferences so that's how I am now facing with same issue but after talking to the samsung customer service they said samsung discontinued this app but they said then after update it will be rectified again but don't know when the update will be arrive