30-10-2022 11:28 AM
30-10-2022 02:31 PM
@TeeJai Hi there!
Could you confirm where you got the replacement S Pen from, please? Is it a Samsung official S Pen?
You can also find some other helpful troubleshooting in the below link for our colleagues in the US-
30-10-2022 07:32 PM
30-10-2022 07:43 PM
Please also check this link to follow steps to reconnect and reset the S Pen-
https://www.samsung.com/uk/support/mobile-devices/how-to-solve-s-pen-connection-issues/
03-11-2022 05:14 AM
The phone wouldn't possibly recognise a 3rd party spen unfortunately @TeeJai
There's quite some tech packed inside the official Samsung sPen that integrates with the tech inside the phone's silo and software in the phone for the sPen.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-11-2022 06:40 PM
25-11-2022 10:39 AM