"S PEN NOT DISCONNECTED" But it's working!

[MisdaT]

I'm getting this annoying message saying my s pen is disconnected, but it is working perfectly. Software all up to date, tried several reboots and to reset the S pen, it tries to connect but says it failed. And yet all the functionality is still there.

Note20 ultra

Anyone had the same issue or ideally got a solution? 

[Jay1986]

Same problem with my note 10 plus 5g. Reported this issue,curently awaiting reply

[SereneH]

Hey, @MisdaT! The S Pen can be affected by an electromagnetic field, such as a case. If you have a case/cover on your Note20 Ultra please remove it to see if this resolves the issue. 

[MisdaT]

Hi Serene

I have a Samsung case with no magnets in, so that is not the issue.

Any other suggestions?

[Karl30]

Same problem with my note 10 plus 5g

[SteveTheBlue]

I have had this problem on my note 20 ultra since an update a few months back. I do not have a case on my phone btw