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Original topic:

"S PEN NOT DISCONNECTED" But it's working!

(Topic created on: 06-02-2022 09:32 AM)
MisdaT
Journeyman
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Galaxy Note20 Series
I'm getting this annoying message saying my s pen is disconnected, but it is working perfectly. Software all up to date, tried several reboots and to reset the S pen, it tries to connect but says it failed. And yet all the functionality is still there.

Note20 ultra

Anyone had the same issue or ideally got a solution? 
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5 REPLIES 5
Jay1986
First Poster
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Galaxy Note20 Series
Same problem with my note 10 plus 5g. Reported this issue,curently awaiting reply
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SereneH
Moderator
Moderator
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Galaxy Note20 Series

Hey, @MisdaT! The S Pen can be affected by an electromagnetic field, such as a case. If you have a case/cover on your Note20 Ultra please remove it to see if this resolves the issue. 

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MisdaT
Journeyman
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Galaxy Note20 Series
Hi Serene

I have a Samsung case with no magnets in, so that is not the issue.

Any other suggestions?
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Karl30
First Poster
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Galaxy Note20 Series
Same problem with my note 10 plus 5g
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SteveTheBlue
First Poster
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Galaxy Note20 Series
I have had this problem on my note 20 ultra since an update a few months back. I do not have a case on my phone btw
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