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Original topic:

phone keeps restarting

(Topic created on: 08-10-2020 10:36 PM)
stevo1805
First Poster
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‎08-10-2020 10:36 PM in 

Hi 
Anyone know how to stop my phone from restarting on its own sereval times a day? Its a real pain! Especially when I want to get a quick photo and get my phone and have to wait for it to load up again!! My phone is a note20 ultra. 
Tia
Steve
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3 REPLIES 3
CalmTom247
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‎08-10-2020 11:06 PM in 

Mine has started doing this since the One UI 2.5 update. It now restarts randomly multiple times a day, often with no warning! Its annoying.

All the usual troubleshooting steps haven't helped me such as clearing device Cache or hard resets.
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4ndy
Student
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‎09-10-2020 12:08 AM in 

I have just updated to 2.5... I shall keep an eye on this, so good so far 👍🏻
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BandOfBrothers
Samsung Members Star ★★
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‎10-10-2020 05:45 AM - last edited ‎10-10-2020 05:46 AM

Can you guys put your phone's into Safe Mode which disables downloaded apps but leaves the stock one's working and then see what happens.

 

A Samsung Experience Store or Samsung Service Centre can run a diagnostic.

 

 

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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