overheating

[cayita]

why overheating on my samsung note 20 ultra if i just bought it .please sameone help me 

[BandOfBrothers]

Are you seeing a pop up saying your phone is overheating @cayita  ?

Or is your phone showing warmth at the top half of the phone ?

Is this perhaps when using the camera ?

Can you confirm if you have the Exynos chipset or Snapdragon varient  ?

[cayita]

hello thanks Band is snaldragon varient

[cayita]

I bought it today and I am installing my files from my other phone that is also Samsung and it gets very hot. I feel my hands that get hot from having it for a long time

[cayita]

you can help ? otherwise I would have to change it for an iPhone 😔

[BandOfBrothers]

Going from my own personal experiences and that of reading from other people's experiences the phone will warm up when initially setting up the phone and uploading back up's as the phone is working intensely to index all this information.

It's pushing the phones soc and battery etc while its doing all of this @cayita 

This has happened both on my Snapdragon and Exynos N20 Ultra.

The phone will cool down once all the indexing and updating has completed in my experience.

[cayita]

perfect I'm going to experiment this week to see how it works. Thank you very much

[BandOfBrothers]

You're very welcome @cayita 

To add.

A phone is really only overheating if you get a warning pop up message saying so or the phone shuts itself down.

A phone will warm up when it's being used for something intensive.

In that case the cooling system inside is doing it's job by directing the heat away from the chip to the outside to dissipate.

Also for some extended use of the camera can cause warmth too.

Let us know how you get on.

Hooe you enjoy your new phone.