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Original topic:

Note20 Ultra 5G stopped ringing

(Topic created on: 01-01-2021 07:48 PM)
Tosuia
First Poster
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Galaxy Note20 Series

After last update (android 11, one UI 3.0) all notifications and sounds work except for incoming calls ringtones. Tried everything. I can hear the sound when browsing library. Both speakers are fine. Screen lights up normally when receiving call and no sound..

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

Just as one of the first steps @Tosuia please go into Settings,  Apps, Phone and Storage and clear cache.

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Tosuia
First Poster
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Galaxy Note20 Series

Sorted now. Eset app was the reason. All back to normal. Thanks anyway

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