Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Note20 pre-order: Xbox Game Pass Promotion

(Topic created on: 13-09-2020 08:56 PM)
christianlowe
Journeyman
Options
Galaxy Note20 Series

Has anybody who got the xbox controller with their note 20 had the game pass 3 months free play through via email yet?

 
Think it's going live on the 15th?

1 Solution


Accepted Solutions
Solution
Sam_UK
Moderator
Moderator
Options
Galaxy Note20 Series

We’re sorry to hear that you’ve reported some issues getting your codes to claim your pre-order gift from us.

 

Customers who pre-ordered the Galaxy Note20 series from us were offered the choice of a gift depending on which they chose, check out the below table for what the options were. 

Sam_UK_0-1601042684696.png

 

  • If you pre-ordered direct from Samsung Online Shop UK, you would have been asked to make the selection at the point of sale.
  • If you pre-ordered from another retailer including the Samsung Online Shop Ireland, you were asked to submit a claim on Samsung Member. 

To help us to look into what you’re reporting, please could you send a private message to us so we can take some further details from you? Select the following link and choose 'Send a Message': 

https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597

 

View solution in context

182 REPLIES 182
roojie66
Explorer
Options
Galaxy Note20 Series
I bought note 20 ultra and got free xbox controller but not received my 3 months xbox pass yet when do we get it does anyone know 🤔 
123lana
First Poster
Options
Galaxy Note20 Series
how long did it take to come
kevj999
First Poster
Options
Galaxy Note20 Series
says can take upto 45 days... lil bit ridiculous really 😕
roojie66
Explorer
Options
Galaxy Note20 Series
got controller today 🤪
0 Likes
Members_sAvFzMS
First Poster
Options
Galaxy Note20 Series
how do you sign up for it do you have a link..
roojie66
Explorer
Options
Galaxy Note20 Series
I googled it for link
0 Likes
JAMDANK
Journeyman
Options
Galaxy Note20 Series
hi the xbox game pass gets released on the 15th of September by Microsoft so you you will receive you 3 month code on the 15th or after
if this helped please leave a 👍
roojie66
Explorer
Options
Galaxy Note20 Series
ty
0 Likes
cheezestrip
Pioneer
Options
Galaxy Note20 Series
yes the xbox cloud service is going live on the 15th
0 Likes