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Original topic:

Note 20 whatsapp call issue

(Topic created on: 21-03-2021 10:36 PM)
Zarmeena2200
Journeyman
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Galaxy Note20 Series
Hello everyone
I got the note 20 on 20th August and have been noticing issue with WhatsApp calls, 
The other parties have been complaining of hearing my muffled sounds and i have been experiencing same issue as well.

Kindly advise on if other people are also experiencing this, 
Really distressed because of this 
Shouldn't be a problem right out of the box with a flagship phone. 
34 REPLIES 34
calisp84
First Poster
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Galaxy Note20 Series

Did the soft or hard reset work?

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Maureralex05
First Poster
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Galaxy Note20 Series

Hi

I have the same problem and

I think I fixed it with dissabling Dolby Atmos!!!

Can you please check if the Dolby setting makes any difference on your phone?

Do you still have the echo problem?

Did Samsung coming back with any solution?

Cheers

Alex

 

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Members_FsE2X4F
First Poster
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Galaxy Note20 Series

Hi, I am facing the same issue over WhatsApp calling, bought last month Note 20 Ultra in Feb 2021. They Give me a code to check your Mics *#0283# there are three mics and I check them all. All working fine .. Then I start making calls in a Safe Mode ..everything is fine ..but on WhatsApp calling my voice Echo sometimes the receiver cant hear me .. 😞  .. 

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Shinchan
First Poster
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Galaxy Note20 Series

My watsapp call kept disconnecting. Very frustrating with this phone. Samsung service centre checking phone is working well but why my watsapp call still experiencing issues

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Zarmeena2200
Journeyman
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Galaxy Note20 Series
How can we get a Samsung support member actually address or reply to this thread?
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