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Original topic:

Note 20 ultra touch bug

(Topic created on: 29/11/20 13:56)
Pedram_Am
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Galaxy Note20 Series

Hello everybody hope yall are having a great day

So have a note 20 U and started having this weird bug that looks like the phone is touching the screen by itself and it doesnt let me do anything, the only way to fix it is to work with S pen and it has started happening yesterday when I was playing with my friend

I rebooted the phone it seems ok but it still looks like Im not able to type correctly, the touch screen doesnt pick up what I'm going to write right now and jumps back a few words or letters. Anyone knows whats happening to my phone? Its not even a month that I've bought it.

 

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10 REPLIES 10
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note20 Series

Hello @Pedram_Am 

 

As a 1st step troubleshooting tip can you put your phone into Safe Mode and then see what happens. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Pedram_Am
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Galaxy Note20 Series

I did it and It was Still like before 

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Pedram_Am
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Galaxy Note20 Series

I even factory reset my phone and the problem came back not so long after it seems like the phone is touching its screen hundreds of times in a few seconds and right now I'm writing with my S-pen to stop that problem from happening It still happens eventhough I'm using S_pen I hope that it can be fixed as soon as possible cause it seems impossible to work with using my fingers. 

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AM4N
Apprentice
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Galaxy Note20 Series
seems like a hardware/ software issue related to the display, I would advice you contact Samsung support 👍🏽
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Tomxhok
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Galaxy Note20 Series

 you got a solution ? 
because I have the same problem 

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Pedram_Am
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Galaxy Note20 Series

Bo unfortunately I don't

I'm going to try to change it

They have sent my phone 2 times for samsung to repair it but ut still has the same problem

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Tomxhok
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Galaxy Note20 Series

If you figured out the problem 

please keep me updated 

me as well I sent my phone twice to them but they didn’t fix it 

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Pedram_Am
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Galaxy Note20 Series

Sure I will.

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kathipro1
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Galaxy Note20 Series

Me, too. I've only had mine for 10 days.a

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