Note 20 ultra touch bug

[Pedram_Am]

Hello everybody hope yall are having a great day

So have a note 20 U and started having this weird bug that looks like the phone is touching the screen by itself and it doesnt let me do anything, the only way to fix it is to work with S pen and it has started happening yesterday when I was playing with my friend

I rebooted the phone it seems ok but it still looks like Im not able to type correctly, the touch screen doesnt pick up what I'm going to write right now and jumps back a few words or letters. Anyone knows whats happening to my phone? Its not even a month that I've bought it.

[BandOfBrothers]

Hello @Pedram_Am 

As a 1st step troubleshooting tip can you put your phone into Safe Mode and then see what happens. 

[Pedram_Am]

I did it and It was Still like before 

[Pedram_Am]

I even factory reset my phone and the problem came back not so long after it seems like the phone is touching its screen hundreds of times in a few seconds and right now I'm writing with my S-pen to stop that problem from happening It still happens eventhough I'm using S_pen I hope that it can be fixed as soon as possible cause it seems impossible to work with using my fingers. 

[AM4N]

seems like a hardware/ software issue related to the display, I would advice you contact Samsung support 👍🏽

[Tomxhok]

 you got a solution ? 
because I have the same problem 

[Pedram_Am]

Bo unfortunately I don't

I'm going to try to change it

They have sent my phone 2 times for samsung to repair it but ut still has the same problem

[Tomxhok]

If you figured out the problem 

please keep me updated 

me as well I sent my phone twice to them but they didn’t fix it 

[Pedram_Am]

Sure I will.

[kathipro1]

Me, too. I've only had mine for 10 days.a