04-12-2021 10:14 AM in
Galaxy Note20 SeriesI bought Note 20 Ultra in a new year 2021 and was using it perfectly fine, it was just a week back that I noticed a crack on the left side of the screen in center with a line dividing the screen in two parts. My phone never fall it was in my pocket than I got a text and just after checking my whats app message I kept it in my car seat and when I reached home I pick my phone from car seat and saw this crack . I was surprised in a span of 10 minutes the phne cracked on its own. Even the screen protector on the screen has no scratch at at all , it is just the screen inside which git cracked. I have been using note series since it was launched . But this is something very unusual that has happened , I am assuming that I bought this phone from India and now in Canada due to change in temperature and it is cold this might effect the temperature. I am not sure but Samsung really needs to fix it and repair it for free. Please share if anyone had the same experience . Samsung needs to re[
04-12-2021 12:42 PM in
Galaxy Note20 Series04-12-2021 04:31 PM in
Galaxy Note20 SeriesThis happened to my a42. Warranty will not cover physical damage and good luck proving it happened on its own. They told me I could have mine evaluated by a repair team and they would decide if it was defected or dropped.
I had my phone for 8 days, I set it down. DID NOT drop and it had an otterbox. Somehow the screen cracked so bad glass came out of the screen and went black. Im absolutely speechless, I and the samsung support was very rude towards me.
04-12-2021 09:00 PM in
Galaxy Note20 Series24-01-2022 02:01 PM in
Galaxy Note20 SeriesI have faced similar issue today. My screen got cracked on its own. Strangely my screen cracks are exactly similar as pavneet Sidhu described.
Does anyone have any solutions please
22-05-2022 05:53 PM in
Galaxy Note20 SeriesMine done the same exact thing. In the same exact spot! I had a otter box protector and a screen protector on mine. All I did was set it in my seat the walk into my house. When I walked back out it was like this and now I can't use my middle part of screen without the S pen