Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Note 20 ultra s-pen.

(Topic created on: 30-10-2021 10:54 PM)
muzza
Explorer
Options
Galaxy Note20 Series
Can anyone please tell me this question, my phone is in a UAG case. I've dropped my phone on my living room carpet from seat height off my lap, the s-pen fell out, it's done it a few times. The question is should it be coming out that easy? Cos I got out out my taxi earlier and it dropped on the floor again off my lap, didn't realise the s-pen had come out until I got in my home, went back to go and look for it and a car had gone over it, so as you can guess it was in pieces. So yeah that's my question. 
0 Likes
5 REPLIES 5
loribear1
Navigator
Options
Galaxy Note20 Series
no the pen should'nt come out that easy , usually you have to click the Spen to get it out & when you put it in , sounds like you need a new Original one .
0 Likes
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note20 Series

If the phone falls onto a surface it has the chance of the sPen ejecting itself from it's silo @muzza 

The sPen on my Note 9, Note 10 and Note 20 all do this.

However it shouldn't just drop out without any actual force.


Current Phone > Samsung Z Fold³ 5G. > Software : Android 12 ~ Samsung One Ui 4.

0 Likes
muzza
Explorer
Options
Galaxy Note20 Series
I've spoken to Samsung and they're going to replace it under warranty as my phone is only 1yr old
0 Likes
muzza
Explorer
Options
Galaxy Note20 Series
I've been in contact with samsung and they said the same thing, my s-pen shouldn't be coming out that easy, so they have ordered me a new one under my warranty, so that's good.
0 Likes
muzza
Explorer
Options
Galaxy Note20 Series
Been in contact with Samsung, they've issued a new replacement to be sent out, but have also said for me to keep an eye on it when the new one comes, andbif it still does it they're engineer will need to loom at the pen slot. So hopefully all will be OK.