I have some contact info but as I'm in the UK then the info I have maybe useless to you unless your in the UK too @Bertn88
When I pre ordered the Note 20 Ultra in the UK from Samsung UK part of the ordering process was to choose which free item I wanted. The Buds Live followed by courier a few days after the phone was delivered.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.