My Note 20 ultra get extremely hot 5 minutes with the camera app open nothing else in use. my phone storage memory also uses 47.7gb for memory storage & apparently it normal.I called today spoke to a customer service representative. They said most likely a update would have to be release but more people have to call to report it in, cause they haven't heard from anyone supposly.
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Some have said that when using the camera the battery does deplete faster. If enough people report this back via the Samsung Members App to Samsung then they should take note and push out an update.
Background activity will still take place even though your not using the functions and features of the phone so the phone will warm up and also the heat from your hands will warm the phone up too and some cases may hinder heat dissipation.
However the phone should warm up to the point where it can't be held.
If it is seek support from a Samsung Experience Store or Samsung Service Centre.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
I have the same issue too. Phone getting hotter, need to switch it off to cool down.
I havent install any apps or playing game with my note 20 ultra. Just start using the camera for not more than 5 mins.... Should i send the phone to authorised technician?
I have the same problem too, with simple use. Once I answer the call via the phone, the device overheats and is very hot
Even after today's software update the problem persists
I have the same problem when using the camera apps. The phone heated up in less than 3mins and I only took 3 pictures. My phone is already updated to the latest Android OS.