I just received the note 20 Ultra and as I saw many videos and news about many defects, I thoroughly checked the phone right after.
Then I heard a some clicking noise when I was flipping the phone , and I found out that my middle lens is moving inside of a camera bezel. It is not easy to see on the video but, it is definitely moving and it is consistently doing it.
Anyone else having a same issue? and seems like their online services are closed for the weekend.. 😞
Please check the clip between 0:00 to 0:01, a middle lens is kinda dropping..
Is this normal?
It's normal to hear this @Maplepocha
It's the camera moving around.
If you activate your camera it will then stop thats then shows this isn't a defect.
If the noise continues when the camera is on then seek support from a Samsung Experience Store or Samsung Service Centre
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Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
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I have no affiliation with Samsung.
Guys, is it normal if the camera lens still move even when camera app is not turned on?
When holding the note 20 ultra vertically (perpendicularly to flat table/floor), i can see that the middle lens seems to "sink" to the bottom of the circle hole, leaving a bigger gap at the top side.
As i rotate the phone 360 degree, seems like the lens follows and moves (slowly, not like the one in youtube video above which moves abruptly) too .
Again, it "sinks" and leave a bigger gap at the top side, seems like due to the weight of the lens.
Sometimes it is obvious, sometimes it is hardly noticeable.
I managed to find this, but to how much extend it can move i am still confused and worried:
Please share yout thoughts on this, thank you!
Don't be,back in the day, Nokia Lumia1020 was making the same noise when shaking.
All i can think when not using the camera and moving the phone as described by you,is that the lens adjust itself at the right angle,getting ready for the next shot.
I also noticed right away with my note 20 ultra,that's a big sensor and uses a different mechanism than other phones
If you're happy with the photo quality you have nothing to worry about